Get great value from our bins!

Reference Guide

Please let us know if there are any delivery issues (i.e., major traffic road, overhead wires, tight access) when booking, which may affect our ability to deliver a bin. It is the responsibility of the client to bring this to our attention.
If access is limited and damage occurs (above or below ground) to your property or worksite, we cannot be held responsible.
For safety reasons, we require a minimum clearance of 1m from both sides of our vehicles and adequate overhead clearance to operate our equipment.
Ensure the placement area is suitable and easily accessible for delivery and pickup.
Larger bins are heavy and may cause minor ground movement as we place and pick up a bin or marks on surfaces like tiles or concrete can occur. If this is an issue, please tell us. Timber planks beneath the skip will minimise this.
Where possible, we will place the bin where you instruct us. We will try to contact you if there are any issues.
Do not move bins once we have placed them on the ground, as we may not be able to retrieve the bin safely.
Ensure access to the bin is available once the bin is ready to pick up.
Exceeding weight limits may incur additional charges of $150 per ½ tonne.

Take the guesswork out of working out what size skip you need.

View our Bin Size Guide here

Bin Loading tips:

The more efficiently you pack your bin, the more you can fit in a smaller size.

The result is great value for money!

Plan ahead before you start loading your bin. Think about how your items can be arranged to minimise empty space.

Throwing items into the bin creates air holes and spaces between the items.

Break down bulky items like furniture and cabinets to save space.

Cut branches into smaller pieces so they can be stacked neatly, or consider having them mulched for use in your garden.

Flatten cardboard boxes and place them neatly to maximise capacity.

General Guidelines

Weight Limits

All bins have a weight restriction. The Maximum weight for any bin size is 2 tonnes.

If a bin is overfull, we reserve the right to unload the excess rubbish. If we can’t do this easily and within a few minutes, we will leave the bin onsite. You will be required to re-book the pickup once the bin meets the guidelines. You may be charged an additional trip fee.

If your bin is full and you need another one, we can bring a new bin when we pick up the full bin.

All bins have weight limits, so please load responsibly. If you’re disposing of heavy materials like dirt, concrete, bricks, or stone, a 1.5m³ heavy load bin may be required. Please contact our team for advice. Loads are weighed before disposal, and any excess weight will incur additional charges of $150 per ½ tonne.

Bins must not be overfilled. A bin is considered overfull if it cannot be safely or legally transported—this includes waste above the top rail or items protruding beyond the sides. Please keep all waste level with the top of the bin.

If a bin is overfull, we reserve the right to unload the excess rubbish. If this cannot be done quickly, the bin will be left onsite, and you will be required to re-book the pickup once the bin meets the guidelines. which may incur an additional trip fee.

If your bin is full and you require another, we can deliver a replacement at the time of pickup for your convenience.

We Do Not accept these Items:

Chemicals and poisons
Toxic waste
Asbestos

We Do accept these Items- but must not be placed inside the skip:

Batteries
Liquid paints, oils
Gas cylinders and aerosols

If you have any of these prohibited items and would like a quote for disposal, please call our team.

White goods that are too large to fit in the skip without overfilling are prohibited, but can be quoted for disposal.

Mattresses incur a fee of $40
Tyres and tyres on wheels incur a fee of $20

These items are available as add-ons at checkout

Refunds and returns Policy

Once your order has been delivered, no refunds or returns are permitted unless a serious issue with your skip arises. We require at least 12 hours’ notice for cancellations.